Answers to your most frequent damp proofing & timber treatment questions
If you don’t find and answer you are looking for please contact us.
How Do I Arrange A Survey Of My Property?
Easy. Just give me a call to discuss the problem, or email some details and we can arrange a time suitable for yourself and myself to meet on site.
What Is Involved In A Survey And How Long Does It Take?
First, I do an inspection of the site. In most cases, this can be carried out by use of meters and a visual inspection (larger problems may require a distractive survey, to fuller understand the issue). This takes 1 to 2 hours for the average, but can take longer dependent on the size of the property and the extent of the problem. This will be followed by a detailed written report and quotes for fixing the problem.
Can You Tell Me Over The Phone How Much The Work Is Likely To Cost?
I can give indications. However, it is always best for me to see the problem, or send me a small video or photos.
Can I Live In My Home Whilst You Carry Out The Treatment Work?
Most of the times, yes. But, some people prefer to move out or go on holiday. Most treatments involve chemicals, which must be left alone for 8 hours after treatment. There can be a lot of dust.
Will The Treatment Work Make My House Smell?
The fluids are mostly water based and have little smell.
Will The Work Be Guaranteed And For How Long?
All companies offer a 20 or 30 year guarantee for damp and timber treatments and 10 years for waterproofing. This can be backed-up though insurance.
What Happens To My Guarantee If I Sell My Home?
In most cases the property is guaranteed, not the owner.
How Can I Make A Claim On My Guarantee?
Always best to start by getting in touch with the company that did the works and see what they recommend in the event of the issue. If they no longer exist, then seek advice from a qualified damp and timber specialist.